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“People fear listening as it makes them feel like they are having to submit to another’s point of view. Their belief is so strong that anything that challenges that belief causes tsunami like terror. It’s easier to close their ears and eyes than to spend life in the deep end of the pool.”

“The shallow end of the pool is so much easier as their feet have a foundation. That gives them confidence but will limit their life dramatically. Spending life at the deep end of the pool gives a far richer view of what’s possible.”